Contact Us

Customer Service Email:

For general inquiries, order support, or any other questions, please email us at MyMonarch@monarchelegance.com or complete the Contact Us Form below.

Phone Support:

    Speak directly with a customer service representative by calling us at (561) 291-4023. Our phone lines are open Monday to Friday, 9:00 AM to 5:00 PM EST.

    Mailing Address:

      Monarch Elegance LLC
      22174 Maple Tree Terrace  
      Ashburn, VA, 20148

      Customer Service Hours:

        Our customer service team is available during the following hours:
        Monday to Friday: 9:00 AM – 5:00 PM EST
        Saturday: Closed
        Sunday: Closed

        Live Chat: 

          Need quick assistance? Use our live chat feature for real-time support. Click the chat icon at the bottom right of the screen to start a conversation with one of our representatives.

          Social Media:

            Stay connected with us on social media for the latest updates, promotions, and news:
            Facebook: https://www.facebook.com/profile.php?id=61557476081570
            Instagram: https://www.instagram.com/monarchelegancellc/
            TikTok: https://www.tiktok.com/@monarchelegance?_t=8n7pHxGKvUt&_r=1

            Returns and Exchanges: 

              For information on returns and exchanges, please view our Refunds & Returns Policy page at https://www.monarchelegance.com/policies/refund-policy. If you need further assistance, contact our customer service team, and they will be happy to help.
              Thank you for selecting Monarch Elegance LLC. We're excited to help you and make sure your shopping experience with us is truly amazing. 
              With Love and Elegance, 
              The Monarch Elegance Team 
              Rule the Runway and Reign In Style